Privacy Policy

Information We Collect

When you visit our website, book an appointment, or contact us, we may collect personal information including your name, email address, phone number, and any information you provide through forms on our site or through our lead forms on social media platforms. If you opt in to SMS messaging, we collect your mobile phone number and your consent to receive text messages.

We also automatically collect certain technical information such as your IP address, browser type, and pages visited through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Process appointment bookings and membership purchases
• Respond to your inquiries and provide customer support
• Send you relevant updates about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

SMS Communications and Consent

When you opt in to receive SMS messages from Functional Fitness 360 Inc — through a form on our website, one of our lead forms, or another approved opt-in method — we use your mobile phone number to send text messages related to your interactions with our business. These may include responses to inquiries, lead follow-up, appointment confirmations and reminders, scheduling information, member updates, service notifications, event information, and promotional offers.

Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan. Consent to receive SMS messages is not a condition of purchase.

SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes. Text messaging originator opt-in data and consent will not be sold or shared with any third party for their own marketing use.

You may opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation that you have been unsubscribed. For assistance, reply HELP to any message or contact us at 919-525-3593. Full details of our SMS program are in our Terms of Use.

Third-Party Services

Our website uses third-party services including WellnessLiving for appointment scheduling and membership management. When you interact with these services, your information may be processed according to their respective privacy policies.

We may also use analytics tools to understand how visitors use our website. These tools may collect anonymized data about your browsing behavior.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, update, or delete your personal information at any time. You may also opt out of receiving marketing communications: reply STOP to any text message to unsubscribe from SMS, use the unsubscribe link in any marketing email, or contact us directly. To exercise any of these rights, or to update the information we have on file for you, please contact us at coachhuw@functionalfitness360.com or (919) 525-3593.

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our site.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Functional Fitness 360
128 N. Arendell Ave, Zebulon, NC 27597
coachhuw@functionalfitness360.com
(919) 525-3593